I'm a strategic communications and engagement professional with thirteen years of business ownership and management experience. I am digitally and culturally competent, with a flair for bringing people together over a common cause. My clients through communications advisory have reached heights they had never achieved before in media coverage, increased engagement and clientele. I've landed my clients coverage with You Tube influencers with millions of followers, top magazines, national radio, news sites and the television news.
My future-facing leadership style is high-respect, inclusive and professional. My entrepreneurial endeavours show how I commit to a cause and take action. My career shows I am an ambitious self-starter. In my management roles, my inspiring and energetic communication style led my teams and myself to achieve success. At Overland Footwear I was nominated by both my team and my regional manager in the Best Places To Work national awards framework for my ability to ‘bring the best out in people’. I thrive by creating valuable connections between people, that go on to flourish into meaningful partnerships.
At the age of 22 and with my own savings, I founded a business importing goods from China and distributed them across 52 stores nationwide for Farmers Trading Company. I’m known for being able maximise impact with little resource.
The foundation of my career is in retail, serving customers face-to-face on the shop floor, with years in management and ownership roles. I developed a heads-up, highly responsive and innate customer focus while nurturing my teams’ ability to serve our customers better. From 100% mystery shop scores, to turning an irate customer into a delighted one, exceptional service is part of my core ethos.